TERMS OF SERVICE

Terms of Service

Welcome to https://www.ncroofsavers.com, the official website of Roof Maxx of Huntersville. These Terms of Service ("Terms") govern your access to and use of our website and services. By using our website, scheduling services, or communicating with us in any way—including by phone or SMS—you agree to comply with and be bound by these Terms.

1. About Us

Roof Maxx of Huntersville is an authorized dealer of Roof Maxx® products and services. We provide eco-friendly roof rejuvenation, maintenance, inspections, replacements, and insurance support services to residential customers in Huntersville, NC and surrounding areas.

2. Use of Our Website

You agree to use our website for lawful purposes only. You may not:

  • Violate any local, state, or federal laws

  • Attempt to gain unauthorized access to our systems or other users' data

  • Use our website content for commercial purposes without written permission

3. Services Offered

We provide the following services:

  • Roof Maxx® Treatment – A bio-based, asphalt shingle rejuvenation application

  • Roof Inspections & Maintenance

  • Roof Replacement Coordination

  • Insurance Assistance – Documentation and inspection support for roof-related claims

Service availability may depend on location, weather, and property conditions.

4. Scheduling and Cancellations

You can schedule services via our website, phone, or email. Please provide at least 24 hours’ notice for cancellations or rescheduling. Missed appointments without notice may be subject to rescheduling delays.

5. Pricing and Payments

  • Free estimates are available upon request.

  • All pricing is provided before services are rendered.

  • We accept payments via credit/debit cards and financing (subject to approval).

  • "12 months same-as-cash" financing options are available through authorized partners.

6. Warranty Information

  • Roof Maxx® treatments are backed by a 5-year prorated flexibility warranty.

  • Warranties on roof replacements vary by manufacturer and installer and will be discussed at the time of service.

7. SMS Terms and Conditions

We may contact you via SMS for service reminders, appointment confirmations, and other relevant updates.

7.1 SMS For Consent Communication
The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

7.2 Types of SMS Communications
If you have consented to receive text messages from Roof Maxx of Huntersville, you may receive text messages related to: (Appointment reminders, meetings, and follow-ups on cases.)

For Example: Hello, thank you for contacting Roof Maxx of Huntersville. How can we help you?

Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help" or visit our www.ncroofsavers.com/privacy-policy and www.ncroofsavers.com/terms-and-conditions

7.3 Message Frequency: Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

7.4 Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.

7.5 Opt-In Method: Customer will Opt-In for SMS messaging from Roof Maxx of Huntersville through (Consent Method) www.ncroofsavers.com/contact-us, this agreement for SMS will not be shared with third parties for marketing purposes.

7.6 Opt-out: Customer will be able to opt out of SMS messaging from Roof Maxx of Huntersville by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START

7.7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.ncroofsavers.com/contact-us
Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

7.8- Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary

7.9 Consent
By providing your phone number, you consent to receive SMS messages from Roof Maxx of Huntersville. Message frequency may vary based on your service status.

7.10 Data Use and Sharing
Your phone number and SMS opt-in status will not be shared with any third party for marketing purposes.

7.11 Fees
Standard message and data rates may apply per your mobile carrier plan.

7.12 Opt-Out
To opt out of receiving text messages, reply STOP at any time. To opt back in, reply START. For help, reply HELP or contact us at (704) 286-0995 or besposito@roofmaxx.com.

8. Intellectual Property

All content on this website, including logos, images, text, and graphics, is the property of Roof Maxx of Huntersville and may not be copied or reused without written permission.

9. Limitation of Liability

We strive to deliver high-quality service, but we cannot guarantee uninterrupted access to our website or prevent third-party service interruptions. Roof Maxx of Huntersville is not liable for:

  • Losses due to website downtime

  • Delays or cancellations due to inclement weather

  • Damages resulting from improper maintenance or pre-existing conditions

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content, privacy policies, or practices. Use of such third-party websites is at your own risk.

11. Modifications to Terms

We may update these Terms of Service at any time. Continued use of the website and our services constitutes your acceptance of any changes.

12. Contact Us

For questions regarding these Terms, please contact us:

Roof Maxx of Huntersville
Phone: (704) 286-0995
Email: besposito@roofmaxx.com
Website: www.ncroofsavers.com